Eyeline support
Questions, bug reports and ideas are welcome. Write to eyeline@tcp0.com and include your device, OS version and what you were doing.
Common questions
How do I restore my purchase?
Open the Unlock screen and tap Restore Purchases. You need to be signed in to the same Apple Account that bought it, or in the same Family Sharing group.
How do I use my iPhone as a remote?
Open a script in the prompter on one device. On the other, open More, then Use as Remote, and choose the prompter. Both devices need to be on the same network, and the first time the system asks for local network access. Allow it.
Voice follow is not scrolling.
Check that Eyeline has Microphone and Speech Recognition access in Settings. Voice follow works best with a close microphone and a quiet room. If you read very differently from the script, it waits for you to reach a matching word.
My scripts are not on my other device.
Scripts sync through iCloud. Make sure you are signed in to iCloud on both devices with iCloud Drive on, and open Eyeline on each. Changes can take a minute to arrive.
Where are my recordings?
On iPhone and iPad, takes are saved to Photos and in the app's Files folder. On the Mac, they are in your Movies folder, inside Eyeline.
Why is the floating prompter visible in my recording?
The floating prompter is hidden from software screen capture. A camera pointed at your screen or a hardware capture of your display still shows it. If an app on your Mac shows it, let us know which app and version.